Ultra Terms and Conditions

Welcome to Ultra Casino. These Terms and Conditions govern your use of our website, mobile platform, and all services offered through Ultra. By creating an account, using the Ultra login page, or accessing our Ultra app, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Ultra is owned and operated by BP Group Limited, a company incorporated under the laws of Malta with company number C52434, registered address at The Ferries Business Centre, 9 Guze Fava Street, Sliema SLM1632, Malta. We are a member of the PressEnter Group, alongside our partner brands karhubet.com and kodabet.com. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/203/2011, issued on 1 August 2018 for Type 1 gaming services.

Eligibility and Registration

To use our platform, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. When you complete Ultra register process, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity, age, and payment details at any time, and we may request additional documentation once your cumulative deposits reach 2,000 EUR or the currency equivalent.

• We allow only one account per person, household, shared IP address, or device
• You must not use a VPN, proxy, or any location-masking tool to access our services
• Politically Exposed Persons are not permitted to register, play, or deposit with us
• We may suspend or close accounts that breach these conditions

Deposits and Withdrawals

We accept Bank Transfer, Visa, Mastercard, MiFinity, AstroPay, Jetonbank, and various e-wallet methods, though availability varies by country. Every Ultra deposit must originate from a payment source held in your own name; we do not accept business cards or business accounts. The minimum deposit is 10 EUR or the currency equivalent for most markets and payment methods.

When requesting an Ultra withdrawal, funds are returned to the original payment method wherever possible, and only to the registered account holder. The minimum withdrawal is 50 EUR or the currency equivalent. We apply a daily maximum withdrawal limit of 5,000 EUR/USD/NZD/CAD per player, and a monthly maximum of 25,000 USD, which we may adjust at our discretion; VIP members may qualify for higher limits.

We require at least one deposit to be wagered once (x1) before any withdrawal request. If a deposit has not been fully played through, we may apply charges covering both deposit and withdrawal processing costs, and reduce the withdrawal accordingly. Maximum withdrawable winnings from deposit-bonus funds are capped at 7,500 USD, and from no-deposit bonus funds at 100 USD. Pending withdrawals are processed within 24 business hours, after which funds typically reach your bank account or e-wallet within 1-5 bank days, excluding weekends and public holidays.

Bonuses and Promotions

We offer new players a Welcome Package of 100% up to 3,000 USD plus 200 free spins on Big Bass Bonanza. To claim this Ultra bonus, use bonus code ULTRA with a minimum deposit of 20 USD. Free spins are credited over two days, with 100 spins on the day of deposit and 100 the following day. This is a non-sticky bonus, meaning your real money balance is used first, and the bonus becomes active only once your deposited funds are exhausted.

Our standard bonus wagering requirement is x35 on deposit bonuses and x40 on free-spin winnings, unless a specific campaign states otherwise. This Ultra no deposit bonus offer and the Ultra promo code welcome package are not valid for deposits made via Skrill, Neteller, or Paysafe, and apply only to players who have not previously claimed a welcome bonus from any BP Group Ltd brand.

Beyond the welcome offer, we regularly run promotions including our Treasure Chest weekly reward, the 10,000 USD VIP Raffle, Triple Bonus picks, Friday Spins, Weekend Spin Drops, and network-wide Big Win Tournaments and Drop & Wins. Unless a promotion specifies otherwise, standard wagering is x40 of deposit plus bonus for sticky bonuses, or x40 of the bonus alone for non-sticky offers. Free spins linked to deposits carry x40 wagering on winnings with the qualifying deposit wagered x1, while no-deposit free spins and bonus money carry x50 wagering. Deposit bonus wagering must be completed within 3 days, and free spin or free bonus wagering within 24 hours.

• Maximum stake while playing with bonus funds is 2 EUR/USD/CAD/NZD or 20 NOK per spin, hand, or deal
• Bonus buy features cannot be used with bonus money
• Table games, live casino games, video poker, and jackpot games are excluded from bonus wagering, along with a specified list of slots
• Real money is always used before bonus funds
• We do not issue new bonuses while a withdrawal is pending

An account that self-excludes, or is closed for responsible gaming reasons before or during a promotion, is automatically excluded from further participation in that offer, even if wagering has already started.

Our Games and Software

Ultra offers over 1,300 games sourced from leading studios including NetEnt, Microgaming, Pragmatic Play, Relax Gaming, Play'n GO, Quickspin, Betsoft, iSoftBet, Yggdrasil, and Red Tiger. Our Ultra live casino, powered by Evolution and Pragmatic Play Live, features blackjack, roulette, baccarat, poker, and game shows around the clock. Our Ultra slots library spans video slots, table games, progressive jackpots, and scratch cards, and everything is available on both desktop and through our Ultra casino app for mobile play. We reserve the right to add, remove, or modify games at any time without prior notice.

Responsible Gaming

We take player protection seriously. You may set a self-exclusion period ranging from 6 months to 5 years, or choose an indefinite exclusion, which requires a mandatory 7-day cool-off period upon reactivation. Shorter cool-off and time-out periods, from 24 hours to 3 months, lift automatically once they expire. Accounts inactive for 12 months are subject to a 5 EUR monthly maintenance fee, and we notify you at the 11-month mark before this fee applies.

Customer Support

Our team is available 24/7 via live chat and email at support@Ultra Casino.com, with support offered in English, Finnish, and Norwegian. Whether you have questions about your Ultra account, an Ultra bonus code, or a pending Ultra withdrawal, we encourage you to reach out at any time.

Complaints and Governing Law

If you have an unresolved dispute with us, you may escalate your complaint to eCOGRA (Malta company C85136), the Malta Gaming Authority, or the EU Online Dispute Resolution platform. Decisions through these channels are binding up to 5,000 EUR. These Terms and Conditions, and any dispute arising from them, are governed by the laws of Malta.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or business practices. We will publish the revised version on this page, and your continued use of Ultra following any update constitutes your acceptance of the changes. We recommend checking this page periodically to stay informed of your rights and obligations.